View Cart | Checkout | Help
Help and FAQs: (Click on titles for more information)

Who Is Avatar Adi Da and What Is Adidam?
• How do I find out more about Avatar Adi Da and His Reality-Way?
• How do I find an Adidam Center near me?

Contact Us
• Is there a number I can call to ask someone a question?
• Is there a number I can call to place an order?
• Where can I share my suggestions and comments?

The Website
• How can I see the structure of the website?

My Order
• How can I change my account information?
• How can I TRack my order?
• How can I find out about my past orders?

Credit Card Security/Privacy
• Is it safe to use my credit card?
• Can I be sure you will not share my personal information with other organizations or individuals
• How can I remove my name from the email list

Using the Shopping Cart
• How do I use the shopping cart?

Ordering
• Do I have to pay sales tax
• Why won't my address work?

Video (PAL vs NTSC)
• What is the difference between PAL and NTSC videos and which one should I buy?

Return Policy
• If I am unhappy with my order, can I return it?

Shipping
• How long will it take for me to receive my order?

 

Who Is Avatar Adi Da and What Is Adidam?

How do I find out more about Avatar Adi Da and His Reality-Way?
Please visit www.adidam.org.

How do I find an ADIDAM™ Center near me?
Please select "Centers" on the top right of the ADIDAM™ website: www.adidam.org


Contact Us

Is there a number I can call to ask someone a question?
To talk with someone in person, please call the Dawn Horse Press at 1-707-928-6590.
Extension 104 for general questions
Extension 108 for trade order questions
Extension 111 for information on making financial contributions

Is there a number I can call to place an order?
Because of the small size of our staff, we are set up mainly to take orders online. However if you prefer to order over the phone, please call us at 1-877-770-0772. If you are having trouble ordering online, please email us at dhp@adidam.org and we will get back to you as soon as possible.

If you are a bookstore or other merchant and you would like to place a trade order, you can contact our distributors or call us at 1-707-928-6590 extension 108. To see contact information about our distributors, click here.

Where can I share my suggestions and comments?
We appreciate hearing from you. Feel free to email us at dhp@adidam.org with your comments and suggestions.


The Website

How can I see the structure of the website?
To see the structure of the Dawn Horse Press website, please click here to view the site map.


My Order

How can I change my account information?
To change your account information, such as the name on your account, or your shipping or billing address, please click here.

How can I track my order?
To see the status of your current order, please click here.

How can I find out about my past orders?
To find information about your past orders such as amounts, shipping dates, or the items you have ordered, please click here.


Credit Card Security/Privacy

Is it safe to use my credit card?
Security and privacy are very important to us so our site is hosted on a secure server that emplys industry standard practices to safeguard the confidentiality of any information that you enter into our site. In addition, credit card information is processed using VeriSign, which guarantees the security and privacy of your information.

Can I be sure you will not share my personal information with other organizations or individuals?
Yes! We always maintain a firm privacy policy. If you sign up for our email newsletter, you will receive updates about new Dawn Horse Press products and sales, and upcoming Adidam events. Your information is never shared with any outside organization.

How can I remove my name from the email list?
Each time you receive an email newsletter, there will be an "unsubscribe" button at the bottom. You can simply click on this button and we will remove you from our email list.


Using the Shopping Cart

How do I use the shopping cart?
Using the shopping cart is quite simple and self-explanatory. If you are having difficulty using the shopping cart, just follow these steps:

1. Find the items that you are interested in purchasing by BRowsing through the categories on the left of the page (Books, Audio, Video, etc.) or by using the search field at the top left of the page.

2. When you find an item you wish to purchase, click on the "Add To Cart" button. You can view what you have put into your shopping cart at anytime by clicking on "View Cart" on the upper right side of the screen.

3. When you are ready to check out, click on "View Cart", make any changes you want and then click on "Checkout" at the bottom of your cart. Fill in the required information (required fields are noted).

4. Fill in your mailing address information. If different, also fill in your shipping address information. Select "Next Step" again.

5. Fill in your payment information, click on "Continue Checkout".

6. Review all the details of your order to make sure it is correct and then click "Complete Checkout". You should receive an email confirmation of your order within 24 hours.


Ordering

Do I have to pay sales tax?
Sales tax is added to the order based on your state of residence. The amount of your sales tax will be shown on your order.

Why won’t my address work?
When you fill in your address, the required fields are noted on the right side of the information box. If all these spaces are all filled in, your address will work.


Video (PAL vs NTSC)

What is the difference between PAL and NTSC videos and which one should I buy?
NTSC is the video standard for the United States, Canada and Mexico. PAL is the video standard for all other countries.


Return Policy

If I am unhappy with my order can I return it?
If, for any reason, you are not satisfied with a product, simply return it in new condition within 30 days. We will replace it or refund the product price, whichever you prefer. . .

For additional information on return procedures please call us toll-free at 1-877-770-0772 or 1-707-928-6595.


Shipping

How long will it take for me to receive my order?
Under normal circumstances, all orders will be shipped within 5 working days of when you place the order. From the time it is shipped, it will take between 2 and 8 working days to arrive, depending on your location. If you want to know the status of your order, you can check this online (see My Order, above). If there is any problem, please email us at dhp@adidam.org or call us at 1-877-770-0772 or 1-707-928-6595.


Privacy Policy::Home Page

ADIDAM and DAWN HORSE
are trademarks of ASA.

© 2015 ASA. All rights reserved.
It is Avatar Adi Da's ever living Intent in regard to this work
that it not be reproduced or modified without consulting ASA.